Support

Open the Library tab, tap the + button (Import music), and choose where from.

• Files on this device opens the Files picker. Anything it can reach works: your iPhone, iCloud Drive, or any cloud app you have installed.
• Dropbox lets you sign in and browse your folders directly, without the Dropbox app, and import a whole folder at once.
• Google Drive opens Google's own file picker. The app can only ever read the files you pick there.
• Wi-Fi transfer is for music on a computer. The app shows an address, usually http://statisfy.local, and a four-digit code. Open the address in a browser on a computer on the same Wi-Fi network, enter the code, and drop your files onto the page.

Imported files are copied into the app, so they keep playing offline even if the original is moved or deleted. You can also connect your iPhone to a computer with a cable, open Files → On My iPhone → Statisfy, and copy files into the music folder there.

Anything iOS itself can decode: MP3, AAC/M4A, ALAC, FLAC, WAV, AIFF and CAF. Ogg and Opus are not supported, because iOS has no decoder for them.

Files protected by DRM, such as purchases from older iTunes libraries or downloads from a streaming service, can only be played by the app they came from.

No. Importing from your device, playback, playlists and your listening stats all work with no account and no connection. Dropbox, Google Drive and Spotify need a connection while you use them, and all three are optional.

iPhone and iPad with iOS 16.4 or later. The app is available in English, French, Portuguese, German and Spanish, and follows your device's language.

Track details are read from the filename, in the form Artist - Title. A file named something like track01.mp3 shows up exactly that way. You can rename any track, and add cover art, from its menu in the Library.

Open a track, then tap EQ on the Now Playing screen. The five bands are free to move and apply to everything you play, including over AirPlay. Reset flattens them, which is also how you turn the equalizer off; there is no separate switch.

The five preset curves (Bass Boost, Treble Boost, Vocal, Rock and Electronic) are part of Premium.

Both are on the Now Playing screen. The moon button sets a sleep timer, either a number of minutes or the end of the current track. The 1.0× button sets the speed, from 0.5× to 2×, without changing the pitch.

Touch and hold an empty area of your Home Screen until the apps jiggle, tap Edit then Add Widget, and search for Statisfy. The widget shows what is playing from your own library.

• Make sure the computer and the iPhone are on the same Wi-Fi network. Guest networks and some office networks keep devices apart.
• If statisfy.local doesn't open, use the IP address shown underneath it on the transfer screen.
• Check that the app is allowed on your network: Settings → Privacy & Security → Local Network.
• Keep the transfer screen open on your iPhone. The transfer stops when you leave that screen or switch apps.
• After five wrong codes, the app shows a new one. Use the code on screen now.

A track counts once you have listened to at least 30 seconds of it, or half its length, whichever comes first. Skipping around doesn't inflate it; only time actually played adds up. You can wipe your history at any time from Settings → Storage → Clear listening history.

Connect from the Stats tab, using the Connect Spotify card, or from Settings → Account. You are taken to Spotify's own sign-in page, where you approve read access to your listening data. We never see your Spotify password.

To disconnect, go to Settings → Account → Disconnect Spotify. Your music, playlists and the listening history stored on this device are not affected. You can also remove the app's access from your Spotify account page at any time.

Spotify only lets apps see a limited window: your last 50 played tracks, and your top artists and tracks over three ranges (the last four weeks, the last six months, and all time). Older, more detailed play history isn't available to any app outside Spotify.

Your own listening, recorded in the app, isn't limited that way. It keeps counting from the day you install, up to your most recent 20,000 plays.

From the Stats tab, tap the share button and pick a card: top tracks, top artists, your listening habit and more. The app draws it as an image sized for stories. There are buttons for Instagram and Facebook, and Share hands the image to iOS, so it can go to Messages, Files or any other app you have.

Premium removes the ads, and unlocks four things:

• The look of the app. The Midnight, Nocturne and Sand themes, your own accent colour, and an accent taken from the cover of whatever is playing.
• Equalizer presets. The five tuned curves; the bands themselves stay free.
• Made for you playlists. On repeat, Most played, Recently played, Forgotten favourites and Never played, rebuilt from your own listening.
• The rest of your stats. Everything past the free rows: your full favourites, the whole top list, the six-month and all-time ranges, what changed between periods, the decades you listen in, every trait behind your music personality, the wantlist of music you have played on Spotify but don't own, and the Premium share card themes without a watermark.

The player stays free, all of it: importing, playback, playlists, the queue, the sleep timer, the equalizer's bands and the track editor. So does the Stats tab itself.

Open Settings → Upgrade to Premium to see the plans, the price and any free trial you are eligible for. To bring an existing subscription to a new device, sign in with the same Apple ID and tap Settings → Restore Purchases.

Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions, tap Statisfy, and choose Cancel Subscription. You keep Premium until the end of the current billing period. Deleting the app does not cancel a subscription.

Payments go through Apple, so refunds do too. Request one at reportaproblem.apple.com, signed in with the Apple ID you paid with. We can't issue App Store refunds ourselves.

No. Your theme, accent and equalizer choices stay saved. The app shows the free versions until you subscribe again, and then picks up where you left off.

Your music files, playlists and listening history never do. There is no account, no server of ours that syncs anything, and no analytics or crash reporting in the app.

What does leave: requests to Spotify, Dropbox or Google Drive if you connect them; ad requests to Google in the free version, after you have answered the consent prompts; and subscription data handled by Apple and by Adapty, the service that manages subscriptions. The privacy policy lists each of these in detail.

• Listening history: Settings → Storage → Clear listening history.
• Connected accounts: Settings → Account, then disconnect Spotify, Dropbox or Google Drive.
• Everything on the device: deleting the app removes your imported music, playlists, history and settings.
• Subscription records held by Adapty: email contact@statisfy.me and we will ask Adapty to delete them.